We at INTEGRITY place a very high emphasis on “after-sales support” to our customers. Our service centers are located strategically in all major cities in Malaysia and we offer immediate replacement of faulty equipment to ensure that our customers’ business operations are minimally affected. We have always acknowledged that our customers are our main asset and maintaining a lasting and successful business relationship is the key to our success.
At INTEGRITY, we know that your business depends on your technology. That’s why we’re here to make sure you have the systems and support you need to keep your business running smoothly, no matter what happens.
We offer a wide range of services, including:
Service call logging from 8:30 a.m. to 5:30 p.m. on weekdays as well as remote assistance and troubleshooting for our customers
Onsite installation of hardware & software and the configuring & commissioning of systems
We offer warranty for all software and hardware products.
TIME & MATERIALS
Support will be provided for the customer’s hardware and software. Additionally, software upgrades and updates are included in this service.
Periodical system health checks will ensure that everything is running smoothly without any issues occurring in between checkups